Ibc22 Privacy Policy — Our Commitment Protecting Your Data

When you register and use the ibc22 platform, we collect several categories of information to ensure our services are delivered securely, efficiently, and in line with established compliance standards.

We only collect information that is strictly necessary. Any additional data that may be requested in the future will be accompanied by a clear explanation of its purpose.

Data collected by ibc22 is used solely for purposes related to platform operations and the player experience. The following are the primary uses of your data:

• Account management — creating, verifying and maintaining your player account on ibc22.
• Transaction processing — processing deposits, withdrawals and all financial transactions securely and accurately.
• Identity verification (KYC) — ensuring all players are legitimate individuals who meet the minimum age requirement of 18 years.
• Security and fraud prevention — identifying suspicious activity, protecting player accounts and preventing money laundering.
• Customer support — enabling the ibc22 support team to assist you with any enquiries or account issues.
• Platform enhancement — analysing usage patterns to improve the interface, speed and usability of ibc22.
• Service communications — sending notifications related to your account, security, platform updates and relevant promotions.
• Legal compliance — fulfilling reporting and compliance obligations required by the relevant authorities.

Ibc22 will not use your data for any other purpose without first obtaining your consent.

Ibc22 does not sell, rent or disclose players' personal information to third parties for marketing purposes. However, there are limited situations where data sharing may occur in the interest of platform security and operations:

• Payment providers — transaction information is shared with approved payment service providers such as FPX, Touch 'n Go and GrabPay solely for the purpose of processing your financial transactions.
• Identity verification services — KYC data is shared with trusted identity verification partners to authenticate documents and verify player identity.
• Legal authorities — ibc22 will disclose required information to the relevant authorities when mandated by law or a valid court order.
• Technology partners — technical infrastructure providers that help run the ibc22 platform, subject to strict confidentiality agreements.

Ibc22 implements multiple layers of security protection to keep your personal and financial data safe at all times:

• 256-bit SSL encryption — all data transmitted between your device and ibc22 servers is encrypted using bank-grade TLS/SSL protocols.
• Data segregation — financial data and personal information are stored in separate, isolated systems to reduce the risk of data breaches.
• Strict access controls — only authorised personnel with an operational need may access player data, and every access is logged for audit purposes.
• 24/7 Monitoring — ibc22's security systems are continuously monitored to detect any unauthorised access attempts or suspicious activity.
• Two-factor authentication (2FA) — available to all player accounts as an added layer of protection during login.
• Regular security audits — the ibc22 platform undergoes regular security testing and audits by independent cybersecurity experts.

While we take all reasonable precautions, no online system can guarantee 100% absolute security. Players are also encouraged to keep their passwords secure and never share their login credentials with anyone.

Ibc22 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform runs smoothly. The types of cookies we use are as follows:

• Essential cookies — required for core platform functions such as login, game sessions and security. These cookies cannot be disabled.
• Performance cookies — collecting statistical data on how players use the platform to help us identify technical issues and improve site speed.
• Preference cookies — saving your preferences such as language, display settings and game preferences so you do not need to reset them each time.
• Marketing cookies — used to display relevant promotions to you within the ibc22 platform based on your activity and interests.

You can manage your cookie settings through your web browser at any time. Disabling certain cookies may affect the functionality of some parts of the ibc22 platform.

As an ibc22 player, you have certain rights regarding your personal data. ibc22 fully respects and facilitates the exercise of these rights:

To exercise any of the above rights, please contact the ibc22 support team via live chat or email. We will process your request within 30 working days.

Ibc22 retains players' personal data only for as long as necessary to fulfil the original purpose of collection or as required by applicable laws and regulations.

• Active account data — retained for as long as your account remains active and in continuous use.
• Financial transaction records — retained for a minimum of 7 years as required by financial legislation and anti-money laundering compliance obligations.
• KYC records — retained for 5 years after account closure for audit and compliance purposes.
• Support communication logs — retained for 3 years for reference and dispute resolution purposes.
• Technical data and system logs — retained for a maximum of 12 months for security and threat detection purposes.

Once the retention period expires, data will be securely deleted or permanently anonymised so that it can no longer be linked to any specific individual.

In the course of its operations, ibc22 may transfer players' personal data to servers or infrastructure located outside Malaysia. Such transfers only occur when:

• The recipient country maintains an equivalent or higher level of data protection.
• A valid data transfer agreement exists between ibc22 and data recipients outside the country.
• Appropriate technical and organisational protection measures have been implemented to safeguard data during transfer.

Ibc22 ensures that all international data transfers are carried out in full compliance with applicable data protection laws.

Ibc22 strictly prohibits individuals under the age of 18 years from registering or using this platform. We do not intentionally collect any personal information from minors or underage individuals.

Should we discover that personal information from an underage minor has been collected without our knowledge, we will take immediate action to delete that data and close the associated account. Parents or guardians who believe their child may have registered an ibc22 account are encouraged to contact our support team promptly.

Ibc22 reserves the right to update or amend this Privacy Policy from time to time in line with changes to platform operations, legal requirements or industry best practices.

Players will be notified of any significant amendments via in-platform notifications or through an updated date at the top of this page. Continued use of the ibc22 platform following any amendments constitutes your acceptance of the updated Privacy Policy.

We encourage you to review this page regularly to stay informed about how we protect your information.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how ibc22 handles your personal data, please contact us through the following channels:

• Live Chat: Available 24/7 on the ibc22 platform — the fastest way to get a response.
• Privacy Email: [email protected] — for written enquiries that require an official record.

Our team is fluent in Bahasa Malaysia and English, and is committed to responding to all privacy-related enquiries within 72 hours business days.

For more information on how we handle your data in the context of responsible gaming, please refer to our Responsible Gaming us.